Privacy Policy
Last Updated: October 08, 2025
At Luxe Vie Homes (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.luxeviehomes.com, make a purchase, or interact with us in any way.
Luxe Vie Homes operates from the United States and complies with all applicable privacy laws, including the General Data Protection Regulation (GDPR) and relevant U.S. state privacy regulations such as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
For any questions about this Privacy Policy or how we handle your personal data, please contact us.
1. Information We Collect
We collect both personal and non-personal information to provide you with the best shopping experience possible.
Personal Information You Provide
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Contact Information: Your name, email address, phone number, billing address, and shipping address when you make a purchase or create an account.
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Payment Details: Your payment information (credit/debit card details) when completing an order. Luxe Vie Homes does not store payment details — all transactions are processed securely through third-party providers.
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Account & Communication Data: Messages, inquiries, feedback, or reviews submitted through our website or customer support channels.
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Preferences: Wishlist items, order history, or preferences to help personalize your shopping experience.
Automatically Collected Information
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Device & Usage Data: IP address, browser type, operating system, pages viewed, and time spent on our website.
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Cookies & Tracking Tools: We use cookies and similar technologies to analyze usage, personalize your experience, and improve site functionality.
We do not intentionally collect sensitive personal data (such as medical or biometric information) unless provided voluntarily and with explicit consent.
2. How We Use Your Information
We use your personal information to operate effectively and enhance your experience at Luxe Vie Homes, including to:
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Process and fulfill your orders, including payment, shipping, and delivery updates.
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Communicate with you about your purchases, promotions, or updates to our policies.
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Improve our website, products, and services through analytics and customer feedback.
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Provide personalized recommendations and marketing content you have opted to receive.
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Prevent fraudulent activity, enhance site security, and comply with applicable laws.
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Offer customer support and resolve any issues or inquiries.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to deliver a smooth and customized experience.
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Essential Cookies: Enable core functions such as secure checkout and cart management.
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Functional Cookies: Remember preferences like region, currency, or saved cart items.
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Analytics Cookies: Help us understand how visitors interact with our website.
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Marketing Cookies: Support targeted advertising and retargeting campaigns.
You can manage or disable cookies in your browser settings. However, disabling cookies may affect certain features or limit your browsing experience.
4. Sharing Your Information
We only share your information with trusted third parties necessary to operate our business and provide you with quality service:
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Payment Processors (e.g., PayPal, Stripe) — to process payments securely.
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Shipping Carriers — to deliver your orders efficiently.
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Service Providers — for website hosting, analytics, and email communication (e.g., Shopify, Google Analytics, Klaviyo).
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Legal Authorities — when required to comply with legal obligations or protect our rights.
All partners are contractually obligated to safeguard your information and only use it for legitimate purposes related to our services. Luxe Vie Homes does not sell or rent personal information.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy:
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Order and Account Information: Retained for up to 7 years for legal and accounting requirements.
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Marketing Data: Retained until you unsubscribe or request deletion.
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Analytics Data: Stored in anonymized form for business insights.
After the retention period, all personal data is securely deleted or anonymized.
6. Your Rights
Depending on your region, you may have the right to:
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Access, correct, or delete your personal data.
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Request a copy of your data (data portability).
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Withdraw consent for marketing or communication.
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Opt out of data sharing for targeted advertising.
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Object to or restrict certain types of data processing.
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To exercise your rights, please contact us. We will verify your identity before processing your request and respond within the timeframe required by law.
7. Data Security
We use advanced security measures, including SSL encryption, secure payment gateways, and restricted data access, to protect your personal information. While we take every precaution, no system is completely immune to risk, and we cannot guarantee absolute security.
8. Children’s Privacy
Luxe Vie Homes does not knowingly collect or store personal data from individuals under the age of 16. If such data is discovered, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates constitutes acceptance of the new policy.
10. Do Not Track (DNT) Signals
Some browsers offer a “Do Not Track” feature. Our site currently does not respond to DNT signals, but you may manage your data and cookie preferences as described in Section 3.
